retail and ecommerce
Retail experience has transformed in the digital era as the rise of communication avenues has changed the way businesses interact with their clients. Long have we said goodbye to the brick and mortar structures as we evolved to communicate through phones, e-mail and chat. BSD follows the trends and innovation the digital age offers, ensuring effective communication, transmission and processes.
Here at BSD, we possess the best people, innovative technology and unparalleled expertise that definitely guarantee client satisfaction. With us, we share your vision and understanding of a great customer experience. We can address all of your customer experience goals efficiently, while constantly making improvements and evolving into a better partner for you.
BSD’s unique approach has enable it to manage clients' necessities end-to-end, supporting customer care outsourcing with research, analytics, process improvement, and back-office processing to enhance their bottom line while being cost-effective. We deliver customer service through phone, e-mail and chat, handle all customer inquiries and provide order management.
Our services include:
Back Office Support
Finance & Accounting